'Acrobat could not open BENSSCNF.pdf' Error When Attempting to Generate the Benefits Confirmation Statement from Self-Service
Last updated on DECEMBER 08, 2016
Applies to:Oracle Advanced Benefits - Version 22.214.171.124 and later
Information in this document applies to any platform.
This problem can occur on any platform.
When attempting to generate and open the Benefits Confirmation Statement, the following error occurs:
because it is either not a supported file type or because the file has been damaged
(for example, it was sent as an email attachment and wasn't correctly decoded).
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