Postal Code Not Synchronizing Automatically
(Doc ID 753349.1)
Last updated on MAY 06, 2022
Applies to:Oracle Transportation Management - Version 5.5.03.06 to 6.0 [Release 5.5 to 6]
Information in this document applies to any platform.
-- Problem Statement:
On 5.5.03.06, When attempting to add a Low Range and High Range Value of Canadian Postal Codes in the Region Screen, the following error occurs:
java.sql.SqlException:ORA-20001:No postal code found between <low Range value> and <High
Range Value> ORA-06512:at "GLOGOWNER.RRL", line
597 ORA-06512:at "GLOGOWNER.RRL", line 675 ORA-06512:at line 1
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Create canadian postal codes via Postal Code Latitude/Longitude
2. Add the lowest and highest canadian postal codes in the Low Range and High Range value on the region screen
3. Click finished and the error message appears
Due to this issue, users cannot add Canadian Postal Code Ranges
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