In RIQ, Volume Calculation Button Not Populating Dimensions (Doc ID 753545.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.03.06 to 5.5.05.03
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.03.06, Find that when entering values in the Length, Width and Height fields of the RIQ screen by clicking on the Volume ( Cube Image) image, the Volume is getting calculated but the Length, width and Height fields adjacent to the Volume field are not being populated

EXPECTED BEHAVIOR
Expect that the Length, width and height fields are populated

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Log on to OTM and go to the RIQ screen
2. Click on the Cube Image next to the Volume field, and enter values in the Length, Width &
Height field and click on the arrow button
3. See that the volume field is populated but the Length, width and height fields next to the
Volume field is not populated

-- Business Impact:
The issue has the following business impact:
Due to this issue, users are not made aware of the dimensions entered

Cause

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