Customer Form, Sites Issue: Customers Records Created in Release 12, Don't Have Same Value For LOCATION and SITE_USE_ID in HZ_CUST_SITE_USES

(Doc ID 753765.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.0.4 and later
Information in this document applies to any platform.
*** Checked for Relevance on 02-Dec-2013 ***


Noticed that in release 12, when you create a customer and define a site for it, the values populated in HZ_CUST_SITE_USES.LOCATION and HZ_CUST_SITE_USES.SITE_USE_ID no longer match like they did in release 11.5.8.

Why do these fields no longer contain the same value?

Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Customers > Standard

Query an existing customer or create a new one, for example: Jackie Org Number
Create a new Account Site for the customer

The following illustrates the internal representation of the created data:




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms