How to Fix IB Txn Error: "Installed Base doesn't allow SERIAL_NUMBER to be changed" (Doc ID 754274.1)

Last updated on JUNE 17, 2015

Applies to:

Oracle Installed Base - Version 11.5.9 and later
Information in this document applies to any platform.
***Checked for relevance on 19-Nov-2013***

CSI_API_UPD_NOT_ALLOWED

Goal

This note is to help users troubleshoot and fix the following Installed Base Error:

'Installed Base doesn't allow SERIAL_NUMBER to be changed'

This error occurs for a Return Material Authorization receipt transactions.

Solution

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