Unable To Invoice Sales Orders After Lines are Closed
(Doc ID 754320.1)
Last updated on JANUARY 25, 2021
Applies to:
Oracle Order Management - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]Information in this document applies to any platform.
Symptoms
-- Problem Statement:
On 11.5.10.2 in Production:
Find 30 orders and their associated lines (spanning 3 different trip numbers) have order line statuses = Closed and properly invoiced from OM side,
but there are no Invoice for them in Receivables.
These sales orders need to be re-invoiced.
The following sql will help you identify those lines which are seen to be closed in OM but not invoiced to AR:-
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |