Unable To Invoice Sales Orders After Lines are Closed
(Doc ID 754320.1)
Last updated on JANUARY 25, 2021
Applies to:
Oracle Order Management - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]Information in this document applies to any platform.
Symptoms
-- Problem Statement:
On 11.5.10.2 in Production:
Find 30 orders and their associated lines (spanning 3 different trip numbers) have order line statuses = Closed and properly invoiced from OM side,
but there are no Invoice for them in Receivables.
These sales orders need to be re-invoiced.
The following sql will help you identify those lines which are seen to be closed in OM but not invoiced to AR:-
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |