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Unable To Invoice Sales Orders After Lines are Closed (Doc ID 754320.1)

Last updated on JANUARY 25, 2021

Applies to:

Oracle Order Management - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
On 11.5.10.2 in Production:

Find 30 orders and their associated lines (spanning 3 different trip numbers) have order line statuses = Closed and properly invoiced from OM side,
but there are no Invoice for them in Receivables.

These sales orders need to be re-invoiced.

The following sql will help you identify those lines which are seen to be closed in OM but not invoiced to AR:-






Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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