My Oracle Support Banner

CLN PO Acknowledge Not Updating The PO Acceptance (Doc ID 754451.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle iSupplier Portal - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Oracle Internet Procurement Connector - Version 12.2.3 to 12.1.3 [Release 12.2 to 12.1]
Information in this document applies to any platform.
iSupplier Portal - Version: 11.5.10 to 11.5.10


-- Problem Statement:
Supplier send PO Acknowledgement via XML.
It is received successfully in the instance. However, PO Acceptance screen does not reflect the acknowledgment by the supplier.


From the XML message:



The CLN is installed.

-- Steps To Reproduce:
1. Create PO with acceptance required "Document only" and Date required by.
2. Approve PO and XML button is the only option.
3. PO is transmitted via OSN ( to Supplier.
4. Supplier receives the PO and sends an PO Acknowledgment XML via OSN.
5. Transaction monitor  shows the PO ACK transaction is successfully received.
6. Query the PO and view Tools > Acceptance. It is blank, with no update from Supplier.

Note is still valid for release 12.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.