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'APP-BEN-92489: Cannot Calculate The Date Code: DDxxxxx' When Attempting to Process the New Hire Life Event (Doc ID 754485.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Advanced Benefits - Version 11.5.8 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

When attempting to process the New Hire life event, the following error occurs:

ERROR
APP-BEN-92489: Cannot calculate the date code : XXXXXXX.

Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee in question.
3. Select Process Life Events from the Desktop Activities drop down menu.
4. Click the Commit and Proceed button to submit the New Hire life event.
Error occurs.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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