Unable To Send Documents.

(Doc ID 754799.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5 to 5.5
This problem can occur on any platform.


-- Problem Statement:
On OTM 5.5.05, When Attempting to Send Documents from the Document Manager, using the Send Document Action, no e-mail is sent to the Recepient

Steps to Reproduce:

1. In OTM, go to Business Process Automation - Document Management - Document Manager

2. Search for a dcoument and select it

3. Click on Actions - Send Document, Provide a Contact ID and Choose E-mail as Communication Method

4. The e-mail to the contact is never sent


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms