Process Life Event And Receive error: APP-BEN-92748 No coverage exists (Doc ID 754887.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On 12.0.4 in Production:

When attempting to process life event from the benefit service center, the following error occurs:

APP-BEN-92748 No coverage exists when retrieving the coverage value for activity base rate of type multiple of coverage, multiple of compensation and coverage, multiple of premium and coverage, multiple of parent rate or set annual rate equal to coverage.

 

Additional Informaiton:

 


Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to benefit service center
2. query the employee
3. Run the process LE

 

Cause

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