Contact Groups are Not Visible in the UI After Loading them from a CSV File. (Doc ID 755815.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.03
This problem can occur on any platform.

Symptoms

-- Problem Statement:
Find that after loading CONTACT_GROUPS via CSV, the Contact Group cannot be seen in the UI.

EXPECTED BEHAVIOR
Expect to be able to see the CONTACT_GROUPS in the UI after they have been loaded into OTM through a CSV.

-- Steps To Reproduce:
1. Create a CSV file for CONTACTS and CSV file for GROUP_CONTACTS.
2. Navigate to Business Process and Automation > Integration > Integration Manager and
    upload the files into OTM.
3. Navigate to Business Process and Automation > Communication Management > Contact Groups
    and note the new Contact Groups are not visible.

Cause

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