Create order from subscription contract concurrent program errors
(Doc ID 755911.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Service Contracts - Version 12.0.4 and later
Information in this document applies to any platform.
Running the concurrent program "Contracts Subscription Fulfillment Program" spawns the "OKS Order Creation from a Contract concurrent program". This program completes in Error status and the following is found in the log file:
Error while creating order:
Return status: U
Message : OKS_K2O_ORDTYP
Message : Program Error: An unexpected error was encountered.
Error code - &ERROR_CODE
Error message - &ERROR_MESSAGE
Action: Contact your system administrator.
Message : Encountered unexpected error in Package OKS_OC_INT_KTO_PVT Procedure CREATE_O_FROM_K
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