My Oracle Support Banner

Create order from subscription contract concurrent program errors (Doc ID 755911.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Service Contracts - Version 12.0.4 and later
Information in this document applies to any platform.


Running the concurrent program "Contracts Subscription Fulfillment Program" spawns the "OKS Order Creation from a Contract concurrent program". This program completes in Error status and the following is found in the log file:

Error while creating order:
Return status: U

Message : OKS_K2O_ORDTYP

Message : Program Error: An unexpected error was encountered.

Error code - &ERROR_CODE
Error message - &ERROR_MESSAGE

Action: Contact your system administrator.

Message : Encountered unexpected error in Package OKS_OC_INT_KTO_PVT Procedure CREATE_O_FROM_K




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.