After performing Personalization get Error "You have encountered an expected error" (Doc ID 756312.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Quoting - Version 12.0 to 12.0.4 [Release 12.0]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
On 12.0.x in Production:
When attempting to create a personalized view and then accessing quoting responsibilities , some sales managers get the following error :-

ERROR
"You have encountered an expected error. Please contact System Administrator for assistance."

The Debug log shows the error :-

oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.util.NoSuchElementException;
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:896)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:870)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:993)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:720)
at oracle.apps.qot.quote.savedsearch.webui.QotSearchResultCO.executeSearchQuery(QotSearchResultCO.java:238)
at oracle.apps.qot.quote.savedsearch.webui.QotSearchResultCO.processRequest(QotSearchResultCO.java:96)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:596)
...

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1) Login using username and password
2) Use the responsibility - Oracle HTML Quoting
3) Click on Quotes
4) Get error message

Cause

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