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IEX: Territory Assignment Not Creating Bill To Profiles (Doc ID 756390.1)

Last updated on MAY 04, 2018

Applies to:

Oracle Advanced Collections - Version: 11.5.10 to 11.5.10.2 - Release: 11.5 to 11.5
Information in this document applies to any platform.
***Checked for relevance on 28-May-2010***

Symptoms

Collectors are not being assigned to Customers based on the Territory Setup when the Operational Level is Bill To.  The IEX: Territory Assignment process is not creating a BillTo profile when one does not exist.

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Cause

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