Transaction Workbench Getting Unexpected Results Trying To Credit An Invoice

(Doc ID 756444.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Receivables - Version: 12.0.4 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.
Form:ARXTWMAI.FMB - Transactions

Symptoms

The following two scenarios are still in place after applying patches 7269498 and 6906427
Scenario 1:
Credit Allocation : Tax Only
% value entered for Tax eg :100%
Actual Result :Line fields also acquire 100% with a full credit to the line as well.

Details:
Credited transaction number 172125
Credit memo number - null
Transaction Amounts tab
Credit Allocation - Tax Only

Credit memo region

Credit memo Line % '100.0000'
Credit memo Line Amount '(1000'00)'

Credit memo Tax % '100.0000'
Credit memo Tax Amount - '(60.00)'

Scenario 3:
Credit Allocation : Lines Only
When line fields are populated with 100%
Actual result : Both Line and Tax fields are populated with 100% and corresponding amounts.

Details:
Credited transaction number 172125
Credit memo number - null
Transaction Amounts tab
Credit Allocation - Lines Only

Credit memo region

Credit memo Line % '100.0000'
Credit memo Line Amount '(1000'00)'

Credit memo Tax % '100.0000'
Credit memo Tax Amount - '(60.00)'


EXPECTED BEHAVIOR
Only Tax fields should reflect the credit for Scenario 1
Only Line fields need to be populated for Scenario 3

STEPS
The issue can be reproduced at will with the following steps:
Enter a manual transaction in AR
Navigate Actions/Credit
On the Credit Transactions form follow scenarios 1 and 3 mentioned above


.

Cause

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