R12: Oracle iStore Add Item to Cart Error: "The Operating Unit Is Either Invalid Or It Cannot Be Derived." (Doc ID 756497.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle iStore - Version 12.0 to 12.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

When a user logs in for the first time and attempt to add an item to the cart, the following error occurs:

Error

Unable to process your transaction. The operating unit is either invalid or it cannot be derived. 
Please verify your Multi-Org profile options. 
API_MISSING_ID (COLUMN=ACCT_ROLE) 
Unable to create a valid contact for the given party id (party_id = XXXXX) 
 

Steps To Reproduce

Cause

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