Receipt Workbench Issue: Processing Refund Raises Error: ORA-01403: no data found
(Doc ID 757270.1)
Last updated on APRIL 18, 2022
Applies to:
Oracle Payables - Version 12.0.1 to 12.1.0 [Release 12.0 to 12.1] Oracle Receivables - Version 12.0.1 to 12.1 [Release 12.0 to 12.1] Information in this document applies to any platform.
Oracle Receivables - Version: 12.0.1 to 12.1
This problem can occur on any platform.
Symptoms
Attempting to process a Refund via the Receipts Application form raises the error:
ORA-01403: no data found FRM-40735: ON-INSERT trigger raised unhandled exception ORA-06502 The debug log shows the following messages:
1 Errors found interfacing data to AP ... NO TERMS INFO arp_app_pkg.fetch_p()+
Further, if you setup the option for Refund Request, only the default term is being considered. The refund Payment request is created without Pay Group or Payment Priority
Changes
Cause
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