Unblocking Slots Causes Dock Manager Fault where the Times are One Hour Out and Timeslots Show as Booked when they are not. (Doc ID 757471.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

-- Problem Statement:

On the day when Daylight Savings arises, when working with Appointment Timeslots some Timeslots are shown to be one hour out.

For example on the day of the time change if a Dock Appointment is opened for the 13:00 Timeslot the Timeslot that is opened is the14:00 slot which is incorrect.

Also if 3 slots from 12:30 to 14:00 are opened the result is 5 slots are opened, however 3 of the time slots show the <-- and --> as if displaying they have been used to book a shipment when in fact they are empty.


-- Steps To Reproduce:

1 - Log on to OTM.

2 - Navigate to: Warehouse Flow Management > Appointment Management > Dock and Yard Manager.

3 - In the Search screen enter the ID of a  Location which is set to work with Appointments.

4 - Click Search.

5 - Edit the Location.

6 - Click on 'Actions > Manage Appointments'

7 - Set the Date to 'March 29th 2009' (UK daylight summer change). 

8 - Right click over the Timeslot for 12:30 and 'Unblock' the slot. 

9 - Click Save. 

10 - The Timeslot is unblocked but shows '<-- -->' as if a Shipment is booked into the slot however there is no Shipment in this slot. 

11 - Right click over the Slot for 13:00 and Unblock the Slot. 

12 - Click Save.

13 - The Slot that is unblocked is 14:00 which is incorrect.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.