Unblocking Slots Causes Dock Manager Fault where the Times are One Hour Out and Timeslots Show as Booked when they are not.
Last updated on SEPTEMBER 08, 2016
Applies to:Oracle Transportation Operational Planning - Version: 5.5.04 to 5.5.06
This problem can occur on any platform.
-- Problem Statement:
On the day when Daylight Savings arises, when working with Appointment Timeslots some Timeslots are shown to be one hour out.
For example on the day of the time change if a Dock Appointment is opened for the 13:00 Timeslot the Timeslot that is opened is the14:00 slot which is incorrect.
Also if 3 slots from 12:30 to 14:00 are opened the result is 5 slots are opened, however 3 of the time slots show the <-- and --> as if displaying they have been used to book a shipment when in fact they are empty.
-- Steps To Reproduce:
1 - Log on to OTM.
2 - Navigate to: Warehouse Flow Management > Appointment Management > Dock and Yard Manager.
3 - In the Search screen enter the ID of a Location which is set to work with Appointments.
4 - Click Search.
5 - Edit the Location.
6 - Click on 'Actions > Manage Appointments'
7 - Set the Date to 'March 29th 2009' (UK daylight summer change).
8 - Right click over the Timeslot for 12:30 and 'Unblock' the slot.
9 - Click Save.
10 - The Timeslot is unblocked but shows '<-- -->' as if a Shipment is booked into the slot however there is no Shipment in this slot.
11 - Right click over the Slot for 13:00 and Unblock the Slot.
12 - Click Save.
13 - The Slot that is unblocked is 14:00 which is incorrect.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms