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HRSSA Workflow Errors In Request Feedback If No User WFENG_NOTIFICATION_PERFORMER (Doc ID 757517.1)

Last updated on FEBRUARY 05, 2024

Applies to:

Oracle Performance Management - Version to 12.2 [Release 11.5.10 to 12.2]
Oracle Talent Management - Version to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.


Problem Statement:

When a main appraiser creates an appraisal for an employee, gives final ratings, selects 'Request feedback from Appraisee' and then submits, the following error occurs in the Workflow :

Monitor Errors Workflow Errors: HRSSA, 15176 Failed Activity Notify
Appraisee for Overall Feedback function Activity Type Function Error Name
WFENG_NOTIFICATION_PERFORMER Error Message 3120: Activity 'HRSSA/596813'
has no performer. Error Stack hr_appraisal_workflow_ss.Notify(HRSSA, 15176,
596813, RUN) hr_appraisal_workflow_ss.notify_appraisee(HRSSA, 15176, 596813,
RUN) Wf_Engine_Util.Function_Call(hr_appraisal_workflow_ss.notify_appraisee,
HRSSA, 15176, 596813, RUN)

Steps To Reproduce:

The issue can be reproduced at will with the following steps:

  1. HRMS Manager responsibility
  2. Create the employee
  3. Manager Self-Service responsibility
  4. Create an appraisal for employee
  5. Save As Draft then continue the appraisal
  6. Give Final Ratings
  7. Check 'Request feedback from appraisee'
  8. Submit
  9. Go to the Oracle Workflow Web Administrator
  10. See the error
  11. Create a user for employee
  12. Run the Synchronize Workflow LOCAL tables
  13. Oracle Workflow Web Administrator :  The error is still there


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In this Document
 First step : Retrieve the item key
Third step : Retry the Item in Error
 Fourth Step : Verify Notification is Released and Received by the Employee
 Additional Information Regarding this Issue

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