HRSSA Workflow Errors In Request Feedback If No User WFENG_NOTIFICATION_PERFORMER
(Doc ID 757517.1)
Last updated on SEPTEMBER 04, 2023
Applies to:
Oracle Performance Management - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]Oracle Talent Management - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
11.5.10.2
Symptoms
Problem Statement:
When a main appraiser creates an appraisal for an employee, gives final ratings, selects 'Request feedback from Appraisee' and then submits, the following error occurs in the Workflow :
ERROR
Monitor Errors Workflow Errors: HRSSA, 15176 Failed Activity Notify
Appraisee for Overall Feedback function Activity Type Function Error Name
WFENG_NOTIFICATION_PERFORMER Error Message 3120: Activity 'HRSSA/596813'
has no performer. Error Stack hr_appraisal_workflow_ss.Notify(HRSSA, 15176,
596813, RUN) hr_appraisal_workflow_ss.notify_appraisee(HRSSA, 15176, 596813,
RUN) Wf_Engine_Util.Function_Call(hr_appraisal_workflow_ss.notify_appraisee,
HRSSA, 15176, 596813, RUN)
Monitor Errors Workflow Errors: HRSSA, 15176 Failed Activity Notify
Appraisee for Overall Feedback function Activity Type Function Error Name
WFENG_NOTIFICATION_PERFORMER Error Message 3120: Activity 'HRSSA/596813'
has no performer. Error Stack hr_appraisal_workflow_ss.Notify(HRSSA, 15176,
596813, RUN) hr_appraisal_workflow_ss.notify_appraisee(HRSSA, 15176, 596813,
RUN) Wf_Engine_Util.Function_Call(hr_appraisal_workflow_ss.notify_appraisee,
HRSSA, 15176, 596813, RUN)
Steps To Reproduce:
The issue can be reproduced at will with the following steps:
- HRMS Manager responsibility
- Create the employee
- Manager Self-Service responsibility
- Create an appraisal for employee
- Save As Draft then continue the appraisal
- Give Final Ratings
- Check 'Request feedback from appraisee'
- Submit
- Go to the Oracle Workflow Web Administrator
- See the error
- Create a user for employee
- Run the Synchronize Workflow LOCAL tables
- Oracle Workflow Web Administrator : The error is still there
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| First step : Retrieve the item key |
| Second Step : Update TEXT_VALUE in WF_ITEM_ATTRIBUTE_VALUES |
Third step : Retry the Item in Error |
| Fourth Step : Verify Notification is Released and Received by the Employee |
| Additional Information Regarding this Issue |
| References |