My Oracle Support Banner

Transactions Workbench Error: Tax Calculation Raises Error: Unable To Determine The Country Code For The Location Id:XXX And Location Type: XXX (Doc ID 757848.1)

Last updated on MARCH 05, 2020

Applies to:

Oracle Receivables - Version 12.0.1 to 12.1 [Release 12.0 to 12.1]
Oracle Trading Community - Version 11.5.10 to 12.2 [Release 11.5 to 12.2]
Oracle Order Management - Version 12.0.1 to 12.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

On 12.0.4 in Production:
When attempting to save the sales order for country Serbia, the following error occurs.

ERROR
Unable to determine the country code for the location id:xxx and location type: BILL_TO


The same issue happens when a customer tries to create a transaction for Serbia customer as well.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.