Sales Order Was Hold Even If There Is No Exceed Of Credit Limit
(Doc ID 757898.1)
Last updated on DECEMBER 05, 2019
Applies to:
Oracle Order Management - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]Information in this document applies to any platform.
***Checked for relevance on 23-Oct-2013***
Symptoms
-- Problem Statement:
On 11.5.10 in Production:
Find that order goes on hold though credit is not exceeded.
The message received when booking the order is:
Bill to Site hold applied against line 1
or
Hold applied based on customer
And in the Process Messages window:
A hold prevents booking of this order.
Cause
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In this Document
Symptoms |
Cause |
Solution |