Invoice Adjusted Cost Creates A New Invoice When Unapproved Invoice Exists (Doc ID 758065.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Freight Payment, Billing, and Claims - Version: 5.5.05 to 5.5.05.03
This problem can occur on any platform.

Symptoms

-- Problem Statement:
When the Agent Action "INVOICE ADJUSTED COSTS" is executed, OTM creates a new invoice for the delta even if the unapproved invoice exists. It is expected that the unapproved invoice should get modified with the delta.

-- Steps To Reproduce:
1. Create an agent with the following configuration-

Agent event - shipment cost modified - integration, internal, user
Agent action - invoice adjusted cost.

2. Create a shipment with cost (e.g. 100 USD)
3. Create invoice for the shipment.
4. Create a consolidated invoice for the invoice generated in step 3
5. Approve the consolidated invoice.
6. Modify the shipment cost (e.g. 150 USD)

Result: OTM creates a new invoice for 50 USD. DO NOT approve this invoice.

7. Modify the shipment cost (e.g 175 USD)

Result/Issue: OTM creates a third invoice for 25 USD. Ideally the invoice created in step 6 above should get modified to 75 USD as it ha snot been approved yet.

Cause

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