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Customer Form Error: Updating Contact Points Raises Error APP-AR-96282: Error: This record in table hz_contact_points cannot be locked as it has been updated by another user. (Doc ID 758107.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Receivables - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
ARXCUDCI, Contact Points

Symptoms

When attempting to update email address in the communications tab, the following error occurs:
APP-AR-96282: Error: This record in table hz_contact_points  cannot be locked  as it has been updated by another user.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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