Service Provider Contact Weight & Volume Preferences does not Show Drop Down List Values (Doc ID 758119.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 5.5.05 to 5.5.05.03
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.05, Service Provider Contact Preference has empty drop down list to show the units to choose from when selecting Weight, Volume or Date Preferences

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1- Navigate to Contract and Rate Management > Service Provider Management > Service Provider Manager > create new service provider > Just enter ID, corporation and country and move to next tab, Communication and Remarks

2.> In this Tab, under the Section,  Contact Preferences > Try to set a volume preference, date preference or weight preference.

Selecting any of these doesn't force the drop down list values to show the units to choose from.


Cause

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