Last updated on SEPTEMBER 02, 2016
Applies to:Oracle Customer Support - Version 126.96.36.199 and later
Information in this document applies to any platform.
***Checked for relevance on 30-Jan-2014***
When attempting to create/save a service request, the following error occurs:
'IEU_WR_PUB.CREATE_WR_ITEM reports error. A required parameter may be nul;l; PRIORITY_CODE'
' ORA-OO932: inconsistent datatypes Expected DATE got NUMBER'
The issue can be reproduced at will with the following steps:
Customer Support-->Create Service request-->After filling all the required details at header
level > Click on workbench enter required field > trying to save the at any stage generates
1. IEU_WR_PUB.CREATE_WR_ITEM reports error. A required parameter may be nul;l; PRIORITY_CODE
2. ORA-OO932: inconsistent datatypes Expected DATE got NUMBER
Even though messages pop up, the service request is saved.
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