My Oracle Support Banner

ORA-00932: inconsistent datatypes: Expected DATE got NUMBER - While Saving SR (Doc ID 758728.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Customer Support - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to create/save a service request, the following error occurs:
'IEU_WR_PUB.CREATE_WR_ITEM reports error. A required parameter may be nul;l; PRIORITY_CODE' 
' ORA-OO932: inconsistent datatypes Expected DATE got NUMBER'

The issue can be reproduced at will with the following steps:
Customer Support-->Create Service request-->After filling all the required details at header
level > Click on workbench enter required field > trying to save the at any stage generates
error messages:
1. IEU_WR_PUB.CREATE_WR_ITEM reports error. A required parameter may be nul;l; PRIORITY_CODE
2. ORA-OO932: inconsistent datatypes Expected DATE got NUMBER

Even though messages pop up, the service request is saved.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.