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Contact Center: How to Disable/Hide the Critical Customer Flag in Dashboard Tab? (Doc ID 758919.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Customer Care - Version 11.5.10.2 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Goal

How does one disable/hide the Critical Customer flag in the Dashboard tab of Contact Center ?

Solution

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In this Document
Goal
Solution

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