Unable To Add Shipment Events For More Than 9 Shipments At A Time

(Doc ID 759348.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.04.01
This problem can occur on any platform.

Symptoms

When selecting more than 9 shipments to add events via the action 'Add Shipment Event' (or Track
and Trace), an error similar to this is thrown:

Shipment Event Error.
Shipments Are Not In Transit or No Shipment Status Records Exist.

at
jrockit.reflect.NativeConstructorInvoker.newInstance([Ljava.lang.Object;)Ljava.lang.Object;(Unknown
Source)
at java.lang.reflect.Constructor.newInstance([Ljava.lang.Object;I)Ljava.lang.Object;(Unknown Source)
at glog.util.exception.GLException.factory(GLException.java:413)
at glog.util.exception.GLException.factory(GLException.java:390)
at
glog.webserver.apiadapt.shipmentstatus.DisplayShipmentAndStatus.createShipment(DisplayShipmentAndSta
tus.java:283)
at
glog.webserver.apiadapt.shipmentstatus.ShipmentHistoryInput.getDocument(ShipmentHistoryInput.java:51
)
at glog.webserver.util.QueryResponseServlet.getDocument(QueryResponseServlet.java:212)
at glog.webserver.util.AbstractServletProducer.process(AbstractServletProducer.java:87)
at glog.webserver.util.BaseServlet.service(BaseServlet.java:652)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at glog.webserver.screenlayout.ClientSessionTracker.doFilter(ClientSessionTracker.java:56)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at glog.webserver.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:44)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)

When selecting 8 or fewer shipments, the add event functionality is working fine.

Cause

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