Can Not Open Attachments In HR On Some PC's (Doc ID 759641.1)

Last updated on DECEMBER 20, 2016

Applies to:

Oracle Human Resources - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 27-MAY-2011***


Symptoms

On 11.5.10.2 in Production:
After successfully adding an excel spreadsheet as a file attachment on the HR person form, it is observed that when trying to later view the attachment by clicking on the 'open document' button a browser window briefly flashes but does not show the attachment.

It is noted that this happens for files like word, excel, etc., but does work if a text file is attached.

EXPECTED BEHAVIOR
It is expected that all file attachments are displayed


STEPS
The issue can be reproduced at will with the following steps:

1. Using a US Responsibility, attach an Excel file and save.
2. However, when trying to open the attachment using the 'Open Document' button a window quickly opens then closes.
No error message.

Cause

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