iStore Customer Is Unable To Access Pricing Agreement Assigned To Account (Doc ID 759932.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle iStore - Version 11.5.10.0 to 12.1 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

Created a Pricing Agreement for a customer.
Logged into that iStore instance as one of the contacts of the customer.
Create a shopping cart.

Tried to Assign Agreements to the cart.
Message returned:  ''There are no Agreements assigned for this account'.

Due to this, users cannot use appropriate Agreements and related pricing for the items.


Note: The list of values displays only pricing agreements associated to the sold-to customer
(sold to organization of the logged in user).

Cause

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