My Oracle Support Banner

iStore Customer Is Unable To Access Pricing Agreement Assigned To Account (Doc ID 759932.1)

Last updated on JULY 11, 2022

Applies to:

Oracle iStore - Version to 12.1 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.


Created a Pricing Agreement for a customer.
Logged into that iStore instance as one of the contacts of the customer.
Create a shopping cart.

Tried to Assign Agreements to the cart.
Message returned:  ''There are no Agreements assigned for this account'.

Due to this, users cannot use appropriate Agreements and related pricing for the items.

Note: The list of values displays only pricing agreements associated to the sold-to customer
(sold to organization of the logged in user).




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.