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The Vertex 'diagnos' program fails with 'payroll database open failed' (Doc ID 760411.1)

Last updated on DECEMBER 06, 2016

Applies to:

Oracle HRMS (US) - Version and later
Information in this document applies to any platform.


Recently we have applied the US End of Year patches, as well as, upgrading our quantum version. We ran the Quantum Program Installer and the Quantum Data Installer and both ran successfully but we recieve the following error when running the Vertex 'diagnos' program:

==> Vertex Payroll Tax Q Series: payroll database open failed. <==

How do we resolve this?



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