How to Refresh Data in Key Performance Indicators(KPI) in the Agent Dashboard ? (Doc ID 760929.1)

Last updated on OCTOBER 02, 2015

Applies to:

Oracle Customer Support - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 18-Jun-2011***


Goal

Why the Key performance indicators in the Agent Dashboard page are not being calculated?

Solution

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