How to Use the Service Contracts Test Import Program Provided in Release 12.1

(Doc ID 761209.1)

Last updated on NOVEMBER 03, 2017

Applies to:

Oracle Service Contracts - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Goal

A Service Contract Import feature is released in 12.1.1. Customers typically create import programs to load six interface tables:

OKS_USAGE_COUNTERS_INTERFACE
OKS_SALES_CREDITS_INTERFACE
OKS_NOTES_INTERFACE
OKS_LINES_INTERFACE
OKS_HEADERS_INTERFACE
OKS_COVERED_LEVELS_INTERFACE

The Service Contracts Import concurrent request is then submitted to create contracts from this legacy data.

Service Contracts Development created a program - the Service Contracts Test Import Program - that loads contract information into the interface tables from existing contracts, thus simulating the process of importing contracts.   The Service Contracts Test Import Program is provided only as a testing tool - primarily it is intended to help Oracle Support in the duplication of customer issues related to the Service Contract Import functionality by providing an easy way to populate the interface tables.  However, the tool can be useful to understand how data is loaded and formatted in the interface tables and therefore enable customers to reverse engineer the process used to load the interface tables.  Hence this note has been made available to customers to provide some guidance if they wish to use the Service Contracts Test Import Program as a testing tool.

 

NOTE: The Service Contracts Test Import Program is not supported; the Service Contract Import functionality is supported.  Whilst Oracle Support may provide limited advice on how to use the Test Import program, the functionality is not supported and no bugs can be raised for any issues or enhancements.

 

IMPORTANT: The information contained in this document may contain omissions, inaccuracies or other errors. It is provided "as is" and without warranty. Oracle does not warrant that the information in the materials is up to date or error free, nor does it provide any other warranties, whether expressed or implied in law, including the implied warranties of merchantability or fitness for a particular purpose. The materials are not a program or documentation under the terms of your license agreement(s) with Oracle.
In no event shall Oracle be liable for any direct, indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data or use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, or use of, this information.

If you have any questions or concerns please contact Oracle Support.

 

 

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