Last updated on MAY 25, 2016
Applies to:Oracle Service Contracts - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
***Checked for relevance on 23-December-2014***
A Service Contract Import feature is released in 12.1.1. Customers typically create import programs to load six interface tables:
The Service Contracts Import concurrent request is then submitted to create contracts from this legacy data.
Service Contracts Development created a program - the Service Contracts Test Import Program - that loads contract information into the interface tables from existing contracts, thus simulating the process of importing contracts. The Service Contracts Test Import Program is provided only as a testing tool - primarily it is intended to help Oracle Support in the duplication of customer issues related to the Service Contract Import functionality by providing an easy way to populate the interface tables. However, the tool can be useful to understand how data is loaded and formatted in the interface tables and therefore enable customers to reverse engineer the process used to load the interface tables. Hence this note has been made available to customers to provide some guidance if they wish to use the Service Contracts Test Import Program as a testing tool.
NOTE: The Service Contracts Test Import Program is not supported; the Service Contract Import functionality is supported. Whilst Oracle Support may provide limited advice on how to use the Test Import program, the functionality is not supported and no bugs can be raised for any issues or enhancements.
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