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Unable To Enter Matching Qualifiers While Creating Sales/Serv Req Territory Type (Doc ID 761710.1)

Last updated on APRIL 06, 2021

Applies to:

Oracle Territory Management - Version 12.0.4 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

In R12, during creation of territory types, LOV for matching attributes does not display for
usages 'Sales' or 'Service'.

Steps to Reproduce
=========
1. Navigate> Territory Management responsibility> Territory Types>>>select
operating unit, usage= Sales, enter name OM Territories, check Enable, name select
Account, attribute= % click on icon >>>on search and select: matching attribute

no Items found


Expectation
========
Expecting that the Matching attributes such as 'Postal Code' attribute for Sales and 'Service
Request Type' should be displayed.





Cause

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In this Document
Symptoms
Cause
Solution


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