Creating Work Order and Searching For Projects Results In 'You Have Encountered An Unexpected Error. Please Contact System Administrator For Assistance' (Doc ID 762542.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.0.1 to 12.0.3 [Release 12]
Information in this document applies to any platform.
.
***Checked for relevance on 18-Aug-2013***

Symptoms

On 12.0:
When attempting to search for project numbers (via magnifying glass) while creating a new work
order screen, the following error occurs:

ERROR
'You Have Encountered An Unexpected Error.  Please Contact System Administrator For Assistance'

The issue can be reproduced at will with the following steps:

Maintenance Super User responsibility
Self-serve
Work Orders
Create New Work Order
Hit magnifying glass on project field to search for project
On the search & select, anything entered here ends in error
We have tried %maint%, %out%, %MAINT%, %

Changes

Upgrade to 12.0.4

Cause

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