Bounceback Statistics Are Not Recorded In Fulfillment Request History

(Doc ID 762610.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle One-to-One Fulfillment - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

In One-to-One Fulfillment Request History, the Bounceback Statistics display zero counts for all Fulfillment Requests.

The Fulfillment Server Events logs contain the following entries reported by the Bounceback Monitor process:

THE REQ ID FOR RECORDING IS: -1
THE JOB ID FOR RECORDING IS: -1



Cause

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