Online UK payslip "Page cannot be displayed" error (Doc ID 762741.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle HRMS (UK) - Version 11.5.10.2 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms


On 11.5.10.2 in All Instances:
For employees who have payslips to view Navigating to the standard UK online Payslip for the
employee results in a browser timeout error.

If the Employee logs back into the application after the error has occurred and follows the same
path of navigation to open the Online Payslip the UK Online payslip will open correctly.

The error occurs for all employee who are able to view their payslips online

ERROR
Page cannot be displayed

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1) Make sure employee has suitable payroll processing to be able to view payslips
2) Log in as a user attached to an employee.
3) Navigate to standard responsibility and Function Employee Self-Service . Payslip




Cause

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