Material Lines In The Debrief Disappear After Applying in Field Service Technical Portal.
(Doc ID 762827.1)
Last updated on JULY 14, 2020
Applies to:Oracle Field Service - Version 12.0.0 to 12.1 [Release 12]
Information in this document applies to any platform.
This problem can occur on any platform.
In the Field Service Technician Portal (FSTP)Page, when querying a Debrief Task and attempting
to add a Material Line, after clicking Apply, the line does not appear on the page.
Expect the new line to appear on the page under the Material section where it was created.
Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Navigate to the Debrief form for any Task.
2. Click the Add Another Row button under the Material section
3. Enter required information
4. Click Apply
5. Issue occurs: The material does not show after clicking apply.
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In this Document