Cannot Launch Forms From The Responsibilities Menu (Doc ID 762883.1)

Last updated on JULY 28, 2016

Applies to:

Oracle Applications Technology Stack - Version 11.5.0 to 12.0.4 [Release 11.5 to 12.0]
Information in this document applies to any platform.
Checked for relevance on 14-JUL-2013

Symptoms

All forms based applications fail to load and display the error:

The Page Cannot be Displayed

 The $IAS_ORACLE_HOME/Apache/Apache/logs/access_log_pls shows all requests failing with HTTP-403 errors, e.g.

<hostname.domain> - -app - - [<DATA AND TIME] "GET /pls/jsd11i15/fnd_icx_launch.launch?resp_app=SYSADMIN&resp_key=SYSTEM_ADMINISTRATOR&secgrp_key=STANDARD&start_func=FND_FNDPOMPV&other_params= HTTP/1.1" 403 244 0

Changes

Fresh installation or clone of an applications middle tier that is being used behind a load balancer.

Cause

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