Status says Allocated, but Couldn't Find Alloc Records - Seen in Logs When Allocating Unallocated Shipments (Doc ID 762885.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Freight Payment, Billing, and Claims - Version: 5.5.03 to 5.5.03.06 - Release: 5.5 to 5.5
Information in this document applies to any platform.

Symptoms

When shipments are built for a range or orders, and these orders are allocated, the orders can end up being not allocated, or carry more than one allocation. This can even result in when attempting to allocate a shipment, the following error is presented:

Allocation::storeResults - Status says allocated, but couldn't find alloc
records

The status of the shipment is ALLOCATION_SHIPMENT_NOT_ALLOCATED

Cause

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