Even After Applying Patch To Fix Context Issue Requisitions and Purchase Orders Continue To Fail With Document Manager Error Number 3 (Doc ID 763086.1)

Last updated on DECEMBER 10, 2024

Applies to:

Symptoms

Listing of Document Manager Error Number 3 Issues and Troubleshooting Tips >
Document Manager Error Number 3 and Null Sysadmin Error Message When Approving Purchase Orders or Requisitions > 763086.1

Purchase Order and Requisition approval workflows are continuing to fail with document manager error number 3 even if <patch 5389914> (or higher) has been applied

These errors are still occuring at the PO_REQAPPROVAL_ACTION.APPROVE_DOC and at the PO_REQAPPROVAL_ACTION.VERIFY_AUTHORITY activities. 

In addition, the 'RESPONDER_APPL_ID' and 'RESPONDER_RESP_ID' workflow attributes are still showing as value = -1.  Reference <Note 392202.1> 11.5.10.2: Document Manager Error #3 In VERIFY_AUTHORITY or APPROVE_DOC Activities When Approving Requisitions or Purchase Orders

Cause

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