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Related Customer Ship-to Contact: Validation Failed For The Field Contact (Doc ID 763432.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Order Management - Version 11.5.10.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to populate 'ship to contact' with related customer contact,
the following error occurs.

ERROR
Validation failed for the field -“ Contact

STEPS
The issue can be reproduced at will with the following steps:
1. Open Order
2. Choose a customer, Choose 'Ship to' to another customer (Customers should have relationships)
3. Choose a 'ship to contact', try to save a contact > results in error



.

Cause

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In this Document
Symptoms
Cause
Solution
References

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