Related Customer Ship-to Contact: Validation Failed For The Field Contact (Doc ID 763432.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.0 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 26-NOV-2014***


Symptoms

When attempting to populate 'ship to contact' with related customer contact,
the following error occurs.

ERROR
Validation failed for the field -“ Contact

STEPS
The issue can be reproduced at will with the following steps:
1. Open Order
2. Choose a customer, Choose 'Ship to' to another customer (Customers should have relationships)
3. Choose a 'ship to contact', try to save a contact > results in error



.

Cause

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