My Oracle Support Banner

Trade Management Administration Tab Error: "Failed To Get Sales Group Id Or Sales Role For The Current User. User must have at least one role in a valid sales group" (Doc ID 778817.1)

Last updated on SEPTEMBER 18, 2018

Applies to:

Oracle Trade Management - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

When user tries to log into Trade Management Administration tab, they receive the following error.

Steps to Reproduce

Error

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.