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Trade Management Administration Tab Error: "Failed To Get Sales Group Id Or Sales Role For The Current User. User must have at least one role in a valid sales group" (Doc ID 778817.1)

Last updated on JUNE 04, 2024

Applies to:

Oracle Trade Management - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

When user tries to log into Trade Management Administration tab, they receive the following error.

Steps to Reproduce

Error

Changes

 

Cause

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