Customer Form Error: When Update Customer Name Error is Raised: java.lang.NullPointerException at oracle.apps.ar.cusstd.createcus.server.ArCreateCusAMImpl.validateTaxpayerId(ArCreateCusAMImpl.java:225) (Doc ID 779028.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

When trying to update a customer name in R12 Customers screen, the following error is received:

Error Page
You have encountered an unexpected error. Please contact the System Administrator for
assistance.

Exception Details:
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:896)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:870)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:993)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153)

## Detail 0 ##
java.lang.NullPointerException at
oracle.apps.ar.cusstd.createcus.server.ArCreateCusAMImpl.validateTaxpayerId(ArCreateCusAMImpl.java:225)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invok(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)


Steps to Reproduce:

Responsibility: Receivables Manager
Navigation: Customer > Customers
Find any customer
Make a change to the Customer Name
Save. The error appears.

Cause

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