Customer Form Error: When Update Customer Name Error is Raised: java.lang.NullPointerException at

(Doc ID 779028.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.0.5 and later
Information in this document applies to any platform.
*** Checked for relevance 18-Oct-2013 ***


When trying to update a customer name in R12 Customers screen, the following error is received:

Error Page
You have encountered an unexpected error. Please contact the System Administrator for

Exception Details:
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(
at oracle.apps.fnd.framework.OAException.wrapperException(
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(

## Detail 0 ##
java.lang.NullPointerException at
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(
at sun.reflect.DelegatingMethodAccessorImpl.invok(
at java.lang.reflect.Method.invoke(

Steps to Reproduce:

Receivables Manager
Navigation: Customer > Customers
Find any customer
Make a change to the Customer Name
Save. The error appears.


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