My Oracle Support Banner

RMA USING ORIGINAL SO AS REFERENCE LOV HAS NO VALUES (Doc ID 779146.1)

Last updated on JULY 12, 2021

Applies to:

Oracle Order Management - Version 12.0.5 and later
Information in this document applies to any platform.

Symptoms

On 11.5.10 in Production:
Find that while creating a new Sales Order with RMA Lines, by referring to the original sales order in the Reference field of the Returns Tab, the List of Values (LOV) for the field, "invoice" (in Returns Tab), are not appearing.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.