Not Able To Create Item Instance From The Installed Base Agent User Responsibility (Doc ID 779212.1)

Last updated on FEBRUARY 29, 2016

Applies to:

Oracle Install Base - Version 12.0.6 and later
Information in this document applies to any platform.
***Checked for relevance on 12-Apr-2013***

Symptoms

When attempting to manually create an instance using Oracle Installed Base Agent User responsibility or Oracle Asset Track Supper User responsibility, the following error occurs:

ERROR
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.

Go to view page source, you see following message in error stack

<title>Error Page</title>
<META name="fwk-error" content="Error occured while processing the request">


<META name="fwk-error-detail" content="oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:896)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:870)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:993)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:133)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:797)
at oracle.apps.csi.instance.general.webui.CreateProductRegCO.processRequest(CreateProductRegCO.java:131)

.

## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.csi.instance.general.server.CreateProductAMImpl.initStatusForCreate(CreateProductAMImpl.java:69)

Cause

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