Transactions Workbench Performance Issue: Transaction Lines With Tax, Takes Several Minutes to Save

(Doc ID 779213.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.
*** Checked for relevance 25-Sep-2013 ***

Symptoms

When saving a transaction on ARXTWMAI.fmb with a tax line, the transaction takes several minutes to save. It appears that when the tax engine is called, saving the transaction takes several minutes. When a transaction is saved without a tax line, performance is not a problem.

The TKPROF shows the problem sql is:


Note that the wrong index (RA_CUST_TRX_LINE_GL_DIST_N10) is getting pushed in the query. This index is useful when the transaction is created using Autoinvoice. However, the RA_CUST_TRX_LINE_GL_DIST_N1 should be used when the transaction is created manually.

Cause

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