The Tax Classification re-Defaulted or Cleared When the Transaction Information Is Changed (Doc ID 779464.1)

Last updated on MARCH 07, 2023

Applies to:

Symptoms

Is Tax Classification re-Defaulted When Transaction Information Is Changed in R12?

The description of the invoice lines are updated and the Tax Classification field is immediately getting cleared.

This also occurs with manual invoices:
When you enter a Line, the Tax Code is defaulted to whatever is setup for that customer.
You manually enter the Tax Code and calculate the Tax and then complete the transaction.
When you incomplete the invoice, and make a change to the description, the Tax Code is defaulted to NULL (i.e. not retaining the manually entered value).

Cause

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