Email Message Window is Not Showing Email Center Sub-Catagories
Last updated on MARCH 08, 2017
Applies to:Oracle Email Center - Version 12.0 to 12.0.3 [Release 12.0]
Information in this document applies to any platform.
This problem can occur on any platform.
-- Problem Statement:
Unable to see the 'EMC Templates' sub-catagory of 'Email Center', when creating a new message.
-- Steps To Reproduce:
Login into Email Center Administrator responsibility
Navigate Email Center Administration : Knowledge Base : Documents :Categories
The categories / sub categories defined in email center as 'EMC Templates' can be seen.
But from the New Message Templates section the 'EMC Templates' can not be seen.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms