Last updated on FEBRUARY 12, 2017
Applies to:Oracle Depot Repair - Version 18.104.22.168 and later
Information in this document applies to any platform.
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Logged in with responsibility with Operating Unit (OU) A, when attempting to create logistics lines for repair of item that has a different OU assigned in the installed base as the 'Sold From'.
The following error occurs:
Expect to be able to select Service Activity Code in Logistics Lines.
The issue can be reproduced at will with the following steps:
1. Log in to the Oracle Applications using a suitable responsibility (e.g. Depot Repair Super User)
The 'MO: Default Operating Unit' system profile is set to OU' A'.
The 'Sold From OU' for installed base item in SR/Repair Order is OU 'B'.
2. Attempt to create logistics line (and select the Service Activity Code) and get error.
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