How to Test The Availability of MileMaker. (Doc ID 780095.1)

Last updated on APRIL 01, 2016

Applies to:

Oracle Transportation Management - Version 5.5.05.02 and later
Information in this document applies to any platform.
***Checked for relevance on 24-Jan-2014***


Goal

When using MileMaker to determine distances in OTM, the mileage is not being calculated. The following error is seen when attempting to run a Distance Query (Ask OTM -> Distance/Time):

Warning
Distance Could Not Be Determined.
Please refine your query and try again.

How can the interface be tested to see if this is an OTM issue or MileMaker issue?

Solution

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